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Operations Management Layout And Flow Notes

This is a sample of our (approximately) 5 page long Operations Management Layout And Flow notes, which we sell as part of the Operations Management Notes collection, a 1st package written at University Of Exeter in 2012 that contains (approximately) 103 pages of notes across 11 different documents.

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Layout and Flow WHAT IS LAYOUT

The layout of an operation or process means how its transformed resources are positioned relative to each other and how its various tasks are allocated to these transforming resources.

Together these two decisions will dictate the patter of flow for transformed resources as they progress through the operation or process.

It is an important decision because if the layout proves wrong it can lead to over long or confused flow patterns, customer queues, long process times, inflexible operations, unpredictable flow and high cost.

Re-laying out an existing operation can cause disruption leading to customer dissatisfaction or lost operating time.

Layout must start with a full appreciation of the objectives that the layout should be trying to achieve.

To a large extent the objectives of any layout will depend on the strategic objectives of the operation, but there are some general objectives that are relevant to all operations: o

Inherent safety - all processes which might constitute a danger to either staff or customers should not be accessible to the unauthorised.

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Length of flow - the flow of materials, information or customers should be appropriate for the operation. This usually means minimising the distance travelled by transformed resources.

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Clarity of flow - all flow of materials and customers should be well signposted, clear and evident to customers and staff alike.

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Staff conditions - staff should be located away from noisy or unpleasant parts of the operation.

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Management coordination - Supervision and communication should be assisted by the location of staff and communication devices.

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Accessibility - all machines and facilities should be accessible for proper cleaning and maintenance.

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Use of space - all layouts should use space appropriately; this usually means minimising the space used.

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Long term flexibility - layouts need to be changed periodically. A good layout will have been devised with the possible future needs of the operation in mind.

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