Professional Conduct
Conflict of Interest
Principle 4: Must act in the best interests of each client
Outcome 3.4
Must not act if there is an own interest conflict
Significant risk of an own interest conflict
Own interest conflict (Chapter 3) – conflict of interest between you and current clients
Outcome 3.5
Must not act if there is a client conflict OR
Significant risk of a client conflict
Unless exceptions apply
Client conflict = conflict of interest between two or more current clients
Outcome 3.6: Substantially Common Interest Exception
If the clients have a substantially common interest you may only act if:
You have explained the relevant issues and risks to the clients
You have a reasonable belief that they understand those issues and risks
All clients have given informed consent to you in writing to you acting
You are satisfied that it is reasonable for you to act for all the clients and that it is in their best interests
You are satisfied that the benefits to the clients of you doing so outweigh the risks
Substantially Common Interest (glossary):
Clear purpose in relation to any matter or particular aspect of it between the clients
a strong consensus on how it is to be achieved
Client conflict is peripheral to this common purpose
Outcome 3.7: Competing for the Same Objective
If the clients are competing for the same objective, you may only act if:
You have explained the relevant issues and risks to the clients
You have a reasonable belief that they understand those issues and risks
There is no other client conflict in relation to that matter
Unless the client specifically agree, no individual acts for, or is responsible for the supervision of work done for, more than one of the clients in the matter (Chinese walls)
You are satisfied that it is reasonable for you to act for all the clients and that it is in their best interests
You are satisfied that the benefits to the clients of you doing so outweigh the risks
Consider Indicative Behaviours
IB(3.2)
IB (3.3)
IB (3.4)
IB (3.5)
IB (3.6) – Competing for same objective
IB (3.7)
IB (3.11) – Substantially common interest
IB (3.12) – Substantially common interest
IB (3.13)
IB (3.14)
6.) Consider Confidentiality Issues
Duty of confidentiality between solicitor and client continues at all times
Applies to current, former and dead clients
Generally only situations in which duty may be breached:
With client’s permission
Where solicitor is permitted by law
Disclosure
Relates to all knowledge of solicitor which is material to client’s matter
UNLESS
Duty of disclosure is in conflict with duty of confidentiality (confidentiality trumps)
Client gives consent to specific informed non-disclosure – IB 4.4
Serious or mental or physical injury will be caused by disclosure - IB4.4
Privileged documents have been mistakenly disclosed – IB4.4
Information is Official Secrets
Legal restrictions: money laundering/terrorism regs prevent disclosure
Confidentiality v Disclosure – Structure
1.) Who do you owe confidentiality to?
2.) Who do you owe disclosure to?
3.) Confidentiality trumps Disclosure - O4.3
4.) Can work for both clients?
GENERAL RULE (O4.4 and IB 4.5): Do not act for A where A has an interest adverse to B and:
A is a client/former client for whom you hold confidential information
Which is material to Jones in his matter
UNLESS all 4 following conditions are met:
1.) Confidential information can be protected by safeguards
NB difficult with small firms or clients are not sophisticated users of legal services
2.) You reasonably believe that A is aware of and understands the relevant issues and gives informed consent
3.) ONE of the following:
a) A gives informed consent to you acting for B and you agree with him the safeguards to put in place; or
b) You put the safeguards in place that comply with common law where the above consent is not given
4.) It is reasonable to act for B in all the circumstances with those safeguards in place.
Client Care
Accepting Instructions
Cannot discriminate in accepting instructions
Comply with Code in accepting instructions – O1.3
Cannot accept instructions if you cannot act in client’s best interests IB1.7
Stopping Acting for Client
Same principles apply as in accepting instructions
You can only cease to act with good reason and having given reasonable notice – IB 1.26
Cease to act if you breach the Code
You should refuse to act where the client proposes to make you/your family a gift of significant value UNLESS they take independent legal advice IB1.9
When ceasing to act – explain client’s options IB1.10
First Meeting with Client
You must inform your client in writing about:
Their right to complain and how to do so (O1.9)
Their ability to complain to the Legal Ombudsman and how to do so (O1.10)
Name and status of person dealing with their matter and the name of their supervisor IB1.3
You must inform your client the following about costs:
Likely overall cost (O1.13)
Any fee sharing/referral arrangements IB1.4
Must be kept up-to-date with cost issues throughout proceedings
Relevant information about acting under a CFA (if applicable) (IB1.16 &1.17) – NB cannot enter into CFA once contentious proceedings have begun.
Miscellaneous Issues
Drafting Documents
Solicitor must not devise facts which will assist in advancing the lay client’s case – O5.1
Must not draft a document containing:
a contention which he does not consider to be properly arguable
any allegation of fraud unless he has clear instructions to make such an allegation and has before him reasonably credible material which as it stands establishes a prima facie case of fraud
Documents
If a solicitor comes into possession of a document belonging to another party by some means other than the proper and normal channels, he should:
Where appropriate make enquiries of his professional client in order to ascertain the circumstances in which the document was obtained
Unless satisfied that...
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